Privacy Policy

Last updated: January 2026

Doctorco ("Doctorco", "we", "our", "us") is a brand operated by Nurseco Home Healthcare LLC, a licensed home healthcare provider in the United Arab Emirates. We are committed to protecting the privacy, confidentiality, and security of personal information collected through our website https://doctorco.ae.

This Privacy Policy explains how we collect, use, disclose, and protect personal data in compliance with applicable UAE laws and Google Ads advertising policies.

1. Business Identity

Doctorco does not act as a lead aggregator, marketplace, or intermediary. All services advertised and provided through this website are delivered directly by Nurseco Home Healthcare LLC using licensed healthcare professionals.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Phone number
• Email address
• Location details (city/area only)
• Health-related information voluntarily provided for service coordination
• Website usage data (IP address, browser type, pages visited)

We do not collect payment card information directly through this website.

3. How We Use Your Information

Personal information collected is used strictly for:

• Responding to service enquiries
• Scheduling doctor or healthcare professional home visits
• Providing customer support
• Complying with healthcare and regulatory requirements
• Improving website performance and user experience

We do not sell, rent, or trade personal data to third parties.

4. Healthcare Information Disclaimer

Any health-related information submitted through this website is used solely for the purpose of assessing service requirements and arranging appropriate licensed healthcare services. Medical advice, diagnosis, or treatment is provided only after professional medical assessment.

Doctorco does not provide emergency medical services. In case of a medical emergency, users are advised to contact local emergency services immediately.

5. Advertising & Analytics (Google Ads Compliance)

We may use Google Ads and related tracking technologies, including cookies and conversion tracking, to:

• Measure advertising effectiveness
• Improve relevance of advertisements
• Understand user interaction with our website

Google may collect data in accordance with its own privacy policies. Users can learn more about how Google uses data here: https://policies.google.com/privacy

We do not use misleading redirects, cloaking, or third-party lead resale mechanisms.

6. Cookies Policy

Cookies are small files stored on your device to enhance website functionality and analytics.

You may choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Protection & Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Access to personal data is restricted to authorized personnel only.

8. Information Sharing

Personal information may be shared only:

• With licensed healthcare professionals involved in your care
• When required by UAE law or regulatory authorities

We do not share personal data with advertisers, affiliates, or unrelated third parties.

9. User Rights

Users have the right to:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of personal data (subject to legal and medical record retention requirements)

Requests can be made using the contact details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Information

By using this website, you acknowledge that you have read and understood this Privacy Policy.

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